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nDesk Support Center - Ticket System
By : codeniner Published on Thursday, June 16, 2016,09:16:29 in PHP Scripts
nDesk â Support Center is a complete ticket based help desk software. nDesk comes fully featured with ticket auto-import, user auto-register, knowledge base, escalation rules, predefined replies and many more features.
MAIN FEATURES
Overview of your activity including active tickets and unassigned tickets.
Complete ticket based support system â help desk.
Ticket Auto-import from any IMAP enabled email account.
Automatically register user accounts on ticket creation.
Use Escalation Rules to escalate tickets if they are not resolved within a certain period of time.
Respond fast to frequently submitted issues.
Manage all your documentation in one place.
Predefined account roles.
Customizable staff roles (permissions).
System can be easily translated to any language.
Multiple themes to select from.
REQUIREMENTS
To run nDesk your hosting server must support the following:CHANGELOG
Version 1.0 (15 June, 2016)
* Initial Release




