By :
ThePixor
Published on Wednesday, July 26, 2017,11:28:01 in WordPress Plugins
Support Board is a powerful solution to communicate with your users. Complete tickets system, chat, dedicated membership system and much more. No coding skills required!
Support desk and chat plugin for WordPress. A complete solution to provide support to your audience.
The first WordPress plugin with a complete bot integration powered by API.AI by Google.
Features list
Support and chat features
Work immediately Immediate installation and usage by just insert the shortcode.
Bot Integrate a multilangual bot powered by API.AI.
Email notifications Notify users and agents by email when a reply is received.
Tickets system Fast, powerful and user friendly tickets system.
100% responsive Fully esponsive for smartphones and tables.
Agents and users Add and edit users and agents on the admin side.
WordPress users Login and membership can be also the original WordPress users system.
Multilingual Fully translatable on admin side and front-end side. 100% compatible with WPML and Right To Left direction (RTL) available. Frond-end is already translated in 13 languages: english, spanish, chinese (simplified 简体ä¸æ–‡), chinese (traditional ç¹é«”ä¸æ–‡), arabic (العربية), portuguese, dutch, russian, japanese, italian, deutsch, french, polish.
== V 1.0 ==
Enjoy the plugin.
Support desk only features
Indipendent users system Dedicated and indipendent users system disconnected from WordPress users.
Login and registration forms Custom registration form with four optianal fields. User can login with username or email.
Scroll box Support desk can use a scroll box container that create a inner scrollable area, the box can be also fullwidth.
Layouts You can choose if show the profile image or not on both registration and conversation.
Chat only features
Unified administration Manage both support and the chat conversations and tickets in one place.
Sounds Play a sound when the user receive a new message.
Members and guest users Show the chat only to registered users or to everyone. Not registered users will be automatically registered as guests.
Welcome message Send a message to new users automatically. The message is sent only the first time the user visit your website and can play the message sound.
Follow up message The chat can send a follow up message automatically if no agent or bot reply within 15 seconds. Customize the text message and set the Facebook Messenger and Whatsapp Web links
Other features
Top performance 37kb of JS and 16KB of CSS. Google Font can be disabled on admin.
Regular updates Like for all our products we guarantee constant updates and bugs fix.
Developers API Simple to use but powerful api are available for Javascript and PHP.
Colors Change the chat colors.
CHANGES LOG
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