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SupportPro - Advanced Support Ticket System
By : dhrubok Published on Monday, September 12, 2016,20:06:02 in PHP Scripts
SupportPro – Advanced Support Ticket System is aimed to develop to help companies/authors to easily create their Online Support Ticket System. SupportPro offers a great way of ticket submitting system. It offers both user/client frontend and Admin backend functionality, front end theme switching system and Ajax powered. Now you can have your own customer ticket management system!
Why you should buy this?
if you provide a online service to your customers, you must need a support system to give your customers support and make them satisfied. For that purpose, many of us use third-party application or platform to give customer support which is Costly and also not fully accessible for Admin or Customers. If you are having the same problems, SUPPORTPRO IS FOR YOU! It has the most advanced features for managing your customers and also we are adding new features and functions in every new updates so that every control can be more easy for you.Why SupportPro is different?
SupportPro is different because we added some extra features which can save lots of time of you! For example: Currently we have 2 beautiful Front-end Themes which can be easily matched with your current website with some simple css edits. Customers have different panel in front-end system. Also, you can add Unlimited Tickets, Unlimited Staffs, Everything is Unlimited in SupportPro! We are working for adding new features in next updates so that we can make it more functional. These are the reasons, SupportPro is different from other similar plugins.What’s new in version 1.2?
Multi-Language Support: Now don’t worry about translating our system with your own language. Now you can connect with more local and international customers. Advanced Search: Now you can search tickets in more details. In the first version, admin or staff could only search by the ticket name. But now it is more elaborated. Registration ON or OFF: Many clients don’t want user registration system in the support. Are you one of them? Then this function is for you! We have added Registration ON or OFF function in the dashboard so that you can easily handle that. Email Notification for Every Step: Your customers will be engaged with your service because of our email notification system! User will get notification for every step he will take!
Application Features:
Upcoming Updates (Coming Soon!)
- Email Template edit option for admin.
- New Front-end Designs for more options!
- More Powerful Options for Admin
- Ticket Rating System (for Every Single Ticket)
- Client feedback option when a ticket is solved.
- Advanced Documentation for Developing SupportPro Front-end theme from a simple HTML File.
Update Log:
v 1.2
Added: Confirmation Email when customer creates a ticket
Added: Multi-Language Support added.
Added: User Registration ON or OFF function from Dashboard.
Fixed: Ticket search option upgraded
v 1.1
Added: Email Notification to the Customer when staff reply a ticket.
Added: More Powerful Search Option in Dashboard.
Fixed: Mobile Responsive issue in iPhone 6.
Fixed: AJAX issue when creating new Staff.
v 1.0
- Initial Release! Bingo!
