WooCommerce Product FAQs Plugin - Ask a Question
By : extendons Published on Monday, August 21, 2017,18:46:40 in WordPress Plugins
WooCommerce Product Questions plugin enables you to display FAQs on product pages to let the users find answers to their common queries exactly on the same product page. Your customers can also use a smart âask a questionâ form to ask send new questions. The store admin can review the new questions and enable them on front end with a comprehensive answer. With the WooCommerce FAQs plugin, you can minimize customer support tasks by providing answers to the common questions right on a product pages. This facilitates the users to quickly review the product relevant FAQs and solve their queries, or proceed to ask a question if their concerns are not clear.
WooComemrce Product Questions Settings:Users often have a question to ask before they finalize placing an order. Put forth their common questions on the landing page to help them easily make the purchase decision.
Answer using WYSIWYG EditorThe WYSIWYG editor helps store admins to format the FAQs and add media to brilliantly answer a specific problem.
View, Edit, Delete Product QuestionsAll the Questions that you add to the landing pages can be managed from a central admin panel. You can view, edit, or delete them one by one or in a bulk action whenever you need.
Enable âAsk a QuestionâAdd an âAsk a Questionâ form by enabling it from the backend. It allows the users to quickly inquire about product features, discount offers, or anything else that is not covered in the FAQs.
Ask a Question FormPut a simple Ask a question form that allows users to instantly connect with you for product relevant queries. It removes the hesitation to reaching out to store admin.
Public/Private QuestionsUsers are given the choice to keep their questions private or make them public while asking from the merchant. This gives them the reason to trust a website.
Configure Question ApprovalThe questions asked by users go pending by default. You can decide either to approve and publish them right away or keep them pending until you review them.
Allow Likes/DislikesEnable or disable likes and dislikes option to let the users show the usefulness of answers according to their queries.
Setup Google RecaptchaEnable Google Recaptcha by configuring the reCaptcha secret and site keys to prevent spam through the ask-a-question form.
Setting For Email NotificationsNotify the users through email when their question is answered. This prompts the users to read the answer and have the potential to make the user revisit the product page and place an order.
Enable/disable email notificationEnable or disable the sending of email notification to the users upon answering their queries. By default, it is enabled.
Configure sender emailAdd an official email address of your business in the sender field to make the communication real and authentic.
Customize email subjectCustomize the email subject in a way that looks professional so that users are encouraged to open your email.
Compose a standard emailWrite the body content of the email once and it will be reached to every user to whom you answer a question.
Settings for WooCommerce Product FAQs BlockMake use of different features to customize the FAQsâ block. It includes personalizing the title and configuring the number of questions to be displayed.
Block titlePersonalize Product Questionsâ title to make it easier for the user to understand the purpose of this additional block on a product page.
Display selected number of questionsSelect the number of questions you need to display on product pages. By default, 10 questions are said to display.
Display Questions in My AccountEnter the number of questions you want to display in My Account section of the users. The users get to know the questions they have asked along with statuses.
Display Answers in My AccountYou can also select the number of answers to display in the usersâ account. It gives a quick view of the answers the user has received from the admin.
Sort product questionsUsers can sort product questions alphabetically, by date, or most recently published. The sort options are;
Additional Features of WooCommerce Products Questions Plugin
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